Defying sales stereotypes to deliver authenticity and transformation. read more
Executive mindset: an outside-in assessment on customer discovery, solution development, and communication relevant to executives read more
SAMA's partnership with The Congruity Group offers SAMA members a new solution for identifying and overcoming the gaps that lead to misalignment, ineffective use of time, and competitive pressure. read more
To stay relevant amid an ever-shifting marketplace, SAMs must consider the driving factors of such change. read more
How sales leaders can go beyond being just another vendor to build trust and grow revenue. read more
Airbus Defence and Space adapted the training of its key account managers (KAMs) to develop a three-stage program which utilizes external experts and a simulation-based online game. read more
Digital sales rooms offer a one-stop shop for seller and buyers to interact, to help sellers adapt to their customer’s interests and address their needs more quickly. Are they here to stay? read more
Current and future application of AI for strategic account managers offers huge potential...if used correctly. read more
Research shows that sales team members are among the most stressed and unsatisfied corporate workers. The following steps offer solutions to fix that, and make mental health more of a priority. read more
The High-Performing SAM Series: Developing approaches to create and deliver customer value. read more
In conversation with Joe Machicote, Chief Diversity and Inclusion Officer at Premier, Inc. read more
Strategic Account Management: Solutions-driven, Not Sales-driven read more
Helpful questions, tips, and advice to facilitate the training and development of strategic account managers. read more
Leaders understand the DEI imperative but face challenges in developing robust programs. read more
Applying customer studies, 80/20 analysis, and custom CX strategies. read more
Drawing on their practical experience and original research, the authors explain the concept, feature insights, and introduce a framework for account-based growth. read more
The authors deliver a dependable, battle-tested framework for all levels of the strategic account manager skillset that can provide broader perspective for immediate opportunity. read more
To better serve the modern SAM, we offer an updated perspective that views strained relationships and difficult conversations as opportunities to realign and grow. read more
How high-performing strategic account managers can best build account teams and align complex processes across the supplier and customer boundaries. read more